
Risk Description Management actions
Competitive environment
The digital media and communication
services industry is highly competitive.
The Group’s revenues and/or margins
could be reduced if clients are lost to
competitors, competition erodes the
Group’s pricing power or the economic
environment results in lower demand for
advertising and marketing services of
the type which the Group provides.
The advertising and marketing services
industry is subject to significant and
rapid change.
The Group’s competitors include large
multinational advertising and marketing
communication companies, regional and
national marketing services companies
andnew market participants, such as
consultancy businesses and technology
companies.
It is part of the Group’s strategy to exploit the
current disruption of the advertising and
marketing services industry. Nevertheless,
there is a risk that future trends in the
advertising and marketing services industry
will present challenges to the Group as an
incumbent and corresponding opportunities
to disruptive competitors.
The Group’s strategy is to build a purely
digital multinational advertising and
marketing services business, initially
bycombinations.
In order to differentiate itself from
competitors, the Group is focused on purely
digital, end-to-end marketing services.
The Group has combined best-in-class
businesses on a single profit-centre basis,
promoting alignment, an integrated service
offering and emphasising transparency to
clients. As one of the first such businesses
in the advertising and marketing sectors,
the Group therefore seeks to capitalise on
first-mover advantage and establish
durable client relationships that will mitigate
against competitive threats in the sector.
Any negative impact on the reputation
ofand value associated with any of the
Group’s trading names could have a
material adverse effect on its business
and results of operations.
The execution of the Group’s strategy may
fail to maintain the reputation of the Group’s
trading names. Adverse media comment or
difficulty in the provision of the Group’s
services may damage its reputation.
The Group safeguards reputational risk in
other risk disciplines. In addition, the Group
works with a transparent and stable
business model with solid ratios.
IT and data security
The Group is subject to a number of laws
relating to privacy and data protection
governing its ability to collect and use
personal information. These data
protection and privacy-related laws and
regulations are becoming increasingly
restrictive and complex and may result in
greater regulatory oversight and
increased levels of enforcement and
sanctions.
The European Union’s General Data
Protection Regulation (GDPR) and,
following Brexit, the UK version of GDPR,
both provide for fines of up to 4% of
global turnover to be levied for breaches.
The privacy laws to which the Group is
subject could, in addition to increasing
compliance costs, result in investigative or
enforcement action against the Group, legal
claims, damage to the Group’s reputation
and the loss of clients.
To the extent that data protection regulation
and legislation, in the UK, EU or in any other
territory, restricts or prevents the Group’s
clients from using underlying customer data
to tailor and target marketing and
advertisements, their digital marketing
budget and/or expenditure on the Group’s
services could decrease.
A failure of, or breach in, cybersecurity may
cause the Group to lose proprietary
information, suffer data corruption, or lose
operational capacity.
The Group has developed guidelines for
compliance with data privacy laws in the
territories in which it operates and has
structured its service offerings around a
core of compliance with data protection
and privacy laws. The Group ensures that
its people are properly trained on the
implications of applicable data privacy
legislation.
The Group has in place security measures in
an effort to prevent malicious cyber attacks.
The Group may be vulnerable to hacking,
identity theft and fraud.
Cyber incidents may cause disruption and
impact business operations, potentially
resulting in financial losses, impediments to
trading, violations of applicable privacy and
other laws, regulatory fines, penalties,
reputational damage, reimbursement or other
compensation costs, or additional
compliance costs.
The Group has in place security measures
and guidelines in an effort to prevent
hacking, identity theft and fraud, including
the loss of intellectual property.
The intellectual property rights of the
Group are important to its business.
There is a risk that title to the relevant
intellectual property rights has not been
properly assigned to the Group. There is
a risk that third-party distributors of
intellectual property could allege that
the Group has not complied with the
conditions of a licence.
Employees, sub-contractors or licensors may
take action to enforce intellectual property
rights against the Group and/or its respective
clients. Should such risks materialise the
Group may be subject to litigation or incur
reputational damage which could have a
material adverse effect on the Group.
The Group has developed confidentiality
and proprietary information agreements
with our employees and partners.
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